Lean management is an approach to running an organisation that supports the concept of continuous improvement. It is an ongoing effort to improve products, services, or processes, which require “incremental” improvement over time in order to increase efficiency and quality.

Lean management principles are derived from the Japanese manufacturing industry and include:

• Defining value from the standpoint of the end customer.
• Making the value-creating steps occur in tight sequence.
• Repeating the first three steps on a continuous basis until all waste has been eliminated.
• Identifying each step in a business process and eliminating those steps that do not create value.

These lean principles ensure that the processes involved with bringing a product to market remain cost-effective from beginning to end.

Lean management training uses methods for eliminating factors that waste time, effort or money. This is accomplished by analysing a business process and then revising it or cutting out any steps that do not create value for customers.

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